Frequently Asked Questions | Chicago Party Bus & Limousine Rental

Booking a Chicago Limousine or Party Bus

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What is required to book a Chicago limo with VIP Limousine, Inc.?

To reserve a party bus rental or limousine rental in Chicago, you must call our office during business hours listed on the Contact page.

 

To secure your reservation:

• A valid credit or debit card is required(we do not accept prepaid or digital cards)
• We accept all major cards except American Express
• A 20–30% non-refundable deposit is required for all reservations

 

We strongly recommend reviewing our service contract located on the Contact page before placing your deposit. Once a reservation is confirmed, you are bound by the terms outlined in our agreement. A detailed contract is provided for every reservation.

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Where can I review your contract?

Our contract is available on the Contact page.

Please review the contract carefully before placing your non-refundable deposit. By reserving service with VIP Limousine, Inc., you agree to all terms and conditions outlined in the agreement.

Contracts are not sent prior to receiving the reservation deposit.

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How Far in Advance Should I Reserve?

For standard round-trip transportation, we recommend booking at least 72 hours prior to pickup.

 

For special occasions such as:

• Weddings
• Proms
• Corporate events
• Concerts
• Major sporting events
• Summer weekends

 

We recommend reserving anywhere from 3 months to 1 year in advance.

While we can sometimes accommodate last-minute bookings, availability is never guaranteed. Reserving at least two weeks in advance is a strong guideline for most Chicago limousine rentals.

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Airport Transportation Questions

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I made an airport reservation. What should I do upon arrival?

If you selected curbside (outside) pickup:

1. Retrieve your luggage.

2. Call our office.

3. Our customer service team will direct you outside to meet your chauffeur.

 

We coordinate carefully to ensure smooth airport pickups at O’Hare and Midway.

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Does Meet & Greet service cost extra?

Yes. Meet and Greet service is available for an additional $50 fee, plus any applicable parking charges.

This service includes your chauffeur entering the terminal to meet you inside.

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Vehicle Policies & Etiquette

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Is smoking allowed in your vehicles?

No. We maintain a strict zero-tolerance policy for smoking or vaping inside any of our vehicles.

Our goal is to keep every limousine and party bus fresh and comfortable for all clients.

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Do we need to clean the vehicle after our ride?

We do not require customers to clean the vehicle. However, please be courteous.

Our vehicles often have reservations immediately following yours. Excessive spills or damage may result in additional cleaning fees. Our chauffeurs work hard to deliver a pleasant experience for every client.

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Gratuity Policy

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Is driver gratuity included?

Gratuity is not automatically included in your reservation.

If your chauffeur provides excellent service, gratuity is appreciated and left to your discretion. We suggest a minimum tip of 20% of the total reservation cost or $100, whichever is less.

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Pricing & Deposits

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Is the deposit refundable?

No. All deposits (20–30%) are non-refundable once a reservation is made.

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When is the remaining balance due?

Remaining balances are typically due on the day of service, as outlined in your reservation contract.

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Reserve Your Chicago Party Bus or Limousine Today

If you have additional questions about our party bus rental Chicago or limousine rental Chicago services, please contact our office directly.

📞 Call 773-934-6042 for assistance and reservations.
 

VIP Limousine, Inc. proudly serves Chicago and surrounding suburbs with professional, dependable luxury transportation.