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                                                   F.A.Q.

 

How much time do I need prior to making a reservation?

 

We highly recommend you make a reservation at the latest 72 hours before your pick up for Round Trips or for special occasions, your reservation should be made anywhere between 3 months to a year in advance. We can always provide service last minute if there is availability. However, we can never guarantee that something will be available last minute. Use your judgment. Two weeks ahead is also a great basis for reserving a Chicago Limo.

 

I made a reservation to be picked up from the airport. What should I do once I arrive?

 

If you request an outside pick-up, just call us after you have picked up your luggage and are heading outside. Our Chicago Limousine customer service will direct you to go outside to meet your driver.

 

Does Meet and Greet Service have an additional fee?

 

Yes, VIP Limousine, Inc. charges $50 additional for meet and greet service. Plus the customer is responsible for all parking fees.

 

What is required to book a Chicago Limo with VIP Limousine, Inc.?

 

In order to book, you must call our office. Have a credit or Debit card ready. All cards are accepted except American Express. We require a 20% non-refundable deposit on all reservations. We provide all of our customers with a detailed contract of their reservation.

 

Is smoking allowed in VIP Limousines?

 

We have a 0 TOLERANCE policy regarding smoking cigarettes or anything else inside any of our vehicles. We like our vehicles to be a pleasant smelling as possible for all of our customers.

 

Should I clean up after myself and my group after being dropped off?

 

We do not require our customers to clean up after themselves. However, please, keep in mind that

our Chicago Limos are usually picking up more customers after your reservation is over. Please, be courteous and do not spill beer, alcohol, etc. all over the limousine. Our drivers work hard to make this experience as pleasant as possible for each and every customer.

 

Am I required to tip the driver?

 

Our Chicago Limousine Service adds a 20% gratuity charge to all reservations. However, this is just the standard and minimum gratuity required. If your driver does a great job, we absolutely welcome additional tips to show your appreciation for getting you and your loved ones to your destination safely.


 

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